Graham Rankin from debt collection agency, BPO Respect, talks about how V+ offers vulnerability services for fair, more effective treatment of vulnerable consumers in debt.
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An Indesser interview with Chris Fitch from the Money Advice Trust on the the challenges local authorities face in public sector debt collection to address the fair treatment of vulnerable customers.
Our animation tells the story of Indesser and how we formed a unique partnership with the UK government.
Listen to Oli Vogel talk about the importance of identifying financially vulnerable customers and how data and analytics can be used to help.
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