Video22 Jul 2021

A new approach to vulnerability - DCA vlog

Graham Rankin CEO of debt collection agency BPO Respect, talks about Indesser's new V+ solution which offers vulnerability services for fair, more effective treatment of vulnerable consumers in debt.

BPO Respect are one of Indesser's specially selected subset of V+ DCAs who are uniquely qualified to deal with all types of vulnerability. In his vlog Graham tells the story about why they set up BPO Respect and how they embed compassion at heart of everything they do to treat customers in debt fairly.

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Further reading

Brochure22 Jan 2021

Indesser Annual Review 2020

The Indesser Annual Review highlights the progress we made in 2020, what we have achieved over the past year and describes our continued commitment to fair and effective debt recovery in 2021.

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Video09 Jun 2020

The Indesser Story over the last 5 years

Our animation tells the story of Indesser and how we formed a unique partnership with the UK government.

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Brochure15 Jul 2019

Financial Vulnerability Identifier

Discover how Indesser can help segment your debt portfolio to more accurately identify customers who are showing signs of financial vulnerability.

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