Indesser appoints financial capability champion Andy Briscoe as new chair

Release date: 25 October 2018

Indesser, a joint venture between TDX Group (an Equifax company) and the Cabinet Office to support debt management, has announced Andy Briscoe as its new independent chair.

Andy brings a wealth of expertise to the role, with more than 30 years’ experience in financial services, insurance, and healthcare, including at Centrica and Bupa.
He will continue to serve as chair of the Money Advice Service (MAS) for the remainder of 2018, a role he has held since 2013. MAS are a government-sponsored organisation aiming to improve the British public’s financial capability.
Andy’s focus will be on supporting Indesser’s profile and advocacy across Government, as the joint venture seeks to improve the responsible recovery of public sector debt, and also hopes to provide some of the solutions to problem debt highlighted in the recent NAO report. Since its formation in 2015, Indesser has worked with a range of government departments to improve debt management capability and performance. Indesser ensures fair treatment for customers and the careful identification of vulnerable debtors. Andy will ensure Indesser maintains this momentum – something which complements his work with MAS.
Beyond corporates, Andy has extensive experience as a chair, including with the UK Financial Capability Board, a group of leading industry figures looking to improve people’s ability to manage their finances well, and the Debt Advice Steering Group, which looks to increase the quality, efficiency and effectiveness of the debt advice sector.
Adrian Crean, Chief Executive Officer at Indesser, said:
“Andy has decades of experience at the top of business and is well-versed in the issues we deal with at Indesser thanks to his extensive work in the financial capability and debt policy space. It’s fantastic to welcome him as our new chair and I look forward to working with him as the business continues to evolve and grow.”
Andy Briscoe, Chair at Indesser, said:
“Indesser has a strong track record of success in helping recover public debt responsibly. In a short space of time they have built an enviable reputation, bringing together the very best knowledge and analytics from the public and private sectors. Indesser has a vital role to play, and I am excited about the opportunities ahead.”

  Notes to editors
  • Indesser was established in 2015 as a joint venture between the Cabinet Office and TDX Group, a subsidiary of Equifax Ltd.
  • It offers an effective, fair and capable model of recovering money owed to the public sector.
  • A recent report by the National Audit Office found that at least £18 billion of debt is currently owed to the public sector and utility suppliers.
  • Indesser offers a full range of end-to-end debt management services based on data, technology and analytics.
  • It currently has contracts with 11 central government departments, including the Department for Work and Pensions, Her Majesty’s Revenue and Customs and a variety of other public bodies, including local authorities.