Indesser’s Debt Portfolio Evaluation service is a consultancy-led benchmarking and strategic review of your current debt recovery processes. This provides you with a deeper understanding of your debt portfolios and helps devise fair customer-treatment strategies that enable you to recover the maximum amount of debt, in the most cost-effective way.
Enriching your debt cases with additional data on people and / or businesses (as appropriate) enables us to score and segment your debt portfolio, identifying a number of factors that can provide a clear path for more effective debt recovery. For example, we can differentiate between those customers who are not currently at the last-known address, those recently deceased, those currently in financial difficulties and those who are able to pay the debt.
Based on our this segmentation, Indesser will then work with you to determine which debts might be prioritised for recovery, and to recommend the most appropriate treatment strategies that enable the recovery of the maximum amount of debt in the most cost-effective way.