Melissa Pájaro

Contract Compliance and Change Manager

Melissa supports the Indesser team across a range of projects, including new customer on-boarding, small business change, and new services into the debt market integrator framework. Melissa is responsible for ensuring client needs are fully scoped and understood and represented into the change pipeline.

Melissa ensures that all areas of the supply chain achieve meticulous planning to deliver quality projects for Indesser customers whilst assuring the cost of delivery is carefully monitored and that key risks and issue are managed accordingly. A key aspect of her role is to ensure that Indesser and the supply chain deliver exceptional service to the requirements of the contract and that contracts and contractual documentation are updated to the highest of standards.

Melissa has a Spanish degree with one academic year in Sheffield Hallam University. Melissa has over 3 years’ experience within the finance industry with previous roles at TDX Group which included working within Spanish and UK operations teams and the Client Delivery team.

Problems Melissa can help solve:

The definition of problems within process and implementation of changes in order to eliminate deficiencies.

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