Video05 Jun 2020

Using data and analytics to identify financial vulnerability

Listen to Oli Vogel talk about the importance of identifying financially vulnerable customers and how data and analytics can be used to help.

Public sector organisations are increasingly looking to identify financial vulnerability. Oli Vogel, Head of Recovery Performance at Indesser, discusses in this video how to use data to identify vulnerable service users and them more fairly as part of an Institute for Government data bites event.

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