Welcome to resources

The Indesser resource section will provide information on our products and services along with press releases, informative content and news. Use the filters below to see the type of content you're interested in.

Home
Resources

Brochure Case Study Video Whitepaper

Brochure 22 Jan 2021

Indesser Annual Review 2020

The Indesser Annual Review highlights the progress we made in 2020, what we have achieved over the past year and describes our continued commitment to fair and effective debt recovery in 2021.

Video 16 Jun 2020

Chris Fitch talks about local authority vulnerability

An Indesser interview with Chris Fitch from the Money Advice Trust on the the challenges local authorities face in public sector debt collection to address the fair treatment of vulnerable customers.

Video 09 Jun 2020

The Indesser Story over the last 5 years

Our animation tells the story of Indesser and how we formed a unique partnership with the UK government.

Video 05 Jun 2020

Cabinet Office view on collection of Council Tax debts

Listen to Steve Coppard, Deputy Director Government Debt Function at the Cabinet Office discuss the collection of Council Tax debts and how Indesser offer a different approach for local authorities to collect debts.

Video 05 Jun 2020

How debt collection is improved with enforcement as a last and not first resort.

Listen to Steve Coppard, Deputy Director Government Debt Function explain why enforcement should not be the default option for the recovery of debts, and should be used as a last not and not first resort.

Video 05 Jun 2020

The Story of Indesser

Indesser CEO, Rhona Parry tells the story of Indesser; the reasons why Indesser were set up as a joint-venture with the Cabinet Office

Video 05 Jun 2020

Using data and analytics to identify financial vulnerability

Listen to Oli Vogel talk about the importance of identifying financially vulnerable customers and how data and analytics can be used to help.

Video 05 Jun 2020

Why is the identification of vulnerable customers important?

Listen to Steve Coppard, Deputy Director Government Debt Function explain why the identification of vulnerable customers so important to the Cabinet Office?

Video 05 Jun 2020

Why the Government established the Indesser joint venture as the Debt Market Integrator

Steve Coppard, Deputy Director Government Debt Function at the Cabinet office describes why the Government established the Indesser joint venture as the Debt Market Integrator.

Video 03 Jun 2020

Client Workshop Series - Debt Advice Webinar

Listen to Vanessa Northam from Stepchange Debt Charity

Brochure 03 Feb 2020

Indesser Annual Review 2019

Download the Indesser Annual Review 2019. An overview of what's been happening, a message from our chair and an idea of what's to come over the next number of years.

Brochure 15 Jul 2019

About Indesser Brochure

Discover how Indesser can help public sector organisations maximise results by providing a comprehensive range of fraud and debt management services in our downloadable brochure.

Brochure 15 Jul 2019

Financial Vulnerability Identifier

Discover how Indesser can help segment your debt portfolio to more accurately identify customers who are showing signs of financial vulnerability.

Brochure 05 Jul 2019

Digital Debt Gateway Brochure

Our Digital Debt Gateway Brochure offers more information our secure, online self-service platform that provides a quick and easy way of accessing a full debt recovery management service.

Would you like to know more?

If you are interested in finding out more about our services please fill out our contact form with details of what you're interested in and we'll get back to you as soon as possible.